Terms & Conditions

Site Access
By visiting and/ or using www.ojasme.in we grant you a limited permission to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it. This site or any segment of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Ojasme. You may not use any proprietary information (including images, text, page layout, or form) of Ojasme without express written consent. You may not use any Ojasme logo or other proprietary graphic as part of the link without express written permission.

Privacy Policy
Ojasme collects your basic information to service your requests. Information gathered from you includes your name, mailing address, e-mail and phone number. Only when you place an order, your card information is requested and is submitted via the highest level of encryption to make sure of the greatest amount of safety and security.

Unsuccessful Orders
Any orders that are incomplete and have not received the Order Confirmation Number and have completed the transaction where the amount is deducted from the account. At such situation you should get in touch with our support team and report the issue. In such case the order is either processed as per the availibility or customer can claim a full refund of the amount deducted from their account. This happens due to the error from the user end or any incorrect operation; however customer has the full right to claim the full amount of your order amount deducted. Issues related to personal banking while payment should be co-ordinated with your bank.

Cash Back Policy

1.Cash back will be given in the form of store credits in case order not shipped as per mentioned disclaimer.
2. No cash/bank/credit/debit card refund will be offered.
3. Saturday, Sunday, Holidays/National Holidays will not be included in the working days.
4. Cash back will be offered in case of delayed orders only.
5. Cash back offer will not be applicable if the customer cancels the order.
6. Number of days will be calculated from the date of payment received.